Shipping policy
Last updated: 24 August 2026
1. Shipping Destination
Football Town currently delivers to addresses in the United Kingdom.
2. Order Processing Time
Orders are normally processed within 1–3 business days. Business days do not include weekends or public holidays.
3. Delivery Time
After dispatch, estimated delivery is 7–12 business days.
The total estimated delivery time is therefore 8–15 business days, including processing and transit time.
Delivery estimates are not guaranteed and may vary due to carrier delays, weather, public holidays, high-demand periods, or other circumstances outside our reasonable control.
4. Shipping Cost
Standard shipping within the United Kingdom is free.
5. Tracking
Tracking information will be sent to the email address used for your order when it becomes available.
6. Address Accuracy
Please ensure that your delivery address is complete and accurate before placing your order. Football Town cannot be responsible for delivery delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
7. Delayed or Lost Deliveries
If your order has not arrived within the estimated delivery period, please contact us at info@footballtown.uk.
If a parcel is confirmed lost, we will offer a replacement or refund as appropriate.
8. Contact
Football Town
10, Crowbrook, Horton, Telford, TF6 6DW, United Kingdom
Email: info@footballtown.uk
Telephone: +44 7311 042006